Fully Staffed

For physician-owners and practice managers

Your staff spends more time on payer paperwork than on patients.

A ready-made set of AI skills for the back office: appeal and prior-auth letter templates, patient message templates, policies, job posts, and contract review prep. Built for admin work, with patient details kept in your EHR.

Works alongsideathenahealtheClinicalWorksNextGenKareoMicrosoft 365Google Business Profile

Sound familiar?

Your week, honestly

  • Another denial came back and someone has to write the appeal from scratch again.
  • The front desk answers the same portal questions about refills, forms, and billing all day.
  • Your SOPs live in one person's head, and she's going on maternity leave next month.
  • The MA job has been posted for six weeks and the applicants you do get don't show up to interviews.
  • A payer contract renewal is sitting in your inbox and nobody has time to read all 40 pages.

Read this first

Admin and templates only. Patient health information stays in your EHR.

  • Do not put patient health information (PHI) into Claude unless your practice is on a Claude plan covered by a signed BAA (business associate agreement).
  • The kit is for admin, marketing, and templates: appeal letter templates, patient message templates, SOPs, job posts, and contract summaries.
  • Your team adds patient names, diagnoses, dates, and any other specifics inside your EHR or billing software, not in Claude.
  • The kit does not give clinical advice, make diagnoses, or support treatment decisions. Clinical judgment stays with your providers.
  • Have a provider or your compliance lead review any template before it goes into use.

15 seconds

This isn't prompting.

You've been sold prompts.

Copy. Paste. Tweak. Repeat.

Still sounds like a robot.

Still eats your night.

This isn't that.

A skill is your playbook, built in.

Your voice. Your process. Same result every time.

Appeal & Prior-Auth Letter DrafterPatient Comms TemplatesSOP Writer

Ask once. Done your way.

Up and running in about 30 minutes.

Get your evenings back.

Built for Independent Medical Practices

  • Prompts

    You write them, rewrite them, and get a different answer every time.

  • Skills

    Your process, your voice, and your rules packaged once. The same good result every time anyone on your team asks.

  • Setup

    Initial setup takes about 30 minutes to connect your email, calendar, and the basics. Each additional system usually takes 5 to 10 minutes, as long as you have your passwords and logins handy. It’s done live with Evan or one of our trained experts. Need more help? Book a time and we'll coordinate.

Before and after

What changes this week

Appeal letters that start from a strong template

Today

Your biller writes every appeal from a blank page, hunting for the right medical-necessity language each time.

With the kit

Reusable appeal and prior-auth letter templates by payer and denial type, with clear placeholders. Your staff fills in patient details inside your EHR or billing system.

Skill: Appeal & Prior-Auth Letter Drafter

Patient messages your whole team can use

Today

Every staff member answers "is my refill ready?" and "how do I get my forms?" a little differently.

With the kit

A library of plain-language templates for portal replies, appointment reminders, new-patient instructions, and billing questions, ready to load into athenahealth or eClinicalWorks.

Skill: Patient Comms Templates

SOPs written before someone leaves

Today

How to run end-of-day, handle a no-show, or open the office exists only in a few people's heads.

With the kit

Clear step-by-step procedures drafted from a short walkthrough, ready for your practice manager to review and file.

Skill: SOP Writer

Hiring MAs and front desk staff faster

Today

Job posts are copied from three years ago and screening happens between patients.

With the kit

A job post that sells your practice, plus a screening guide and interview questions for each role.

Skill: Hiring Screener

Payer contracts you actually read

Today

A renewal arrives and gets signed because no one had time to compare it to last year's.

With the kit

A plain-English summary of the terms, what changed, and questions to raise with the payer or your attorney.

Skill: Contract First Read

What's in the Medical Practice Kit

Built for how you actually work

  • Finance & Admin

    Appeal & Prior-Auth Letter Drafter★ new

    Drafts appeal and prior-auth letter templates from payer requirements. Use with de-identified info unless on a BAA-covered plan.

  • Customer Experience

    Patient Comms Templates★ new

    General patient-facing templates — policies, reminders, FAQs — with no patient health info required.

  • Operations

    SOP Writer

    Turns how you do something into a step-by-step SOP.

  • People & Hiring

    Hiring Screener

    Screens applicants against what the job needs and drafts interview questions.

  • People & Hiring

    Job Post Builder

    Writes job posts that attract people who'll actually show up.

  • Legal & Contracts

    Contract First Read

    Plain-English first pass on a contract: what it says, what to ask about. Not legal advice.

  • Customer Experience

    Review & Reputation

    Asks happy customers for reviews and drafts replies to every review, good or bad.

  • People & Hiring

    Policy Q&A

    Answers staff questions from your own handbook and policies.

30-second math

What's it worth to you?

1. Tick the work you do

Adjust the hours per week to match your week.

How we calculate this (assumptions)
  • Hours saved per week = sum of (hours per task × people × time saved on that task).
  • Time saved per task is set conservatively at 30–50%: the kit drafts, a person still reviews and sends.
  • Annual value = hours saved per week × 48 working weeks × your hourly value.
  • Workdays per month = hours saved per week × 4.33 weeks ÷ 8 hours.
  • Kit price = base price for the first person + a per-person add-on for each additional person.
  • Payback = kit price ÷ (annual value ÷ 365).
  • Any revenue estimate is shown separately and is not included in the time-savings total.
  • Time saved per task on this page: Writing appeal and prior-auth letters 35%; Writing portal replies and patient instructions 35%; Writing and updating policies and SOPs 45%; Job posts and screening applicants 35%; Replying to online reviews 50%; Reading payer and vendor contracts 30%.

Your estimate

10.2 hrs

back every week

Per year
$26,928
Workdays a month
5.5
Pays for the Medical Practice Kit in ($6,000 for 2 people)
82 days

Email me my results

Works alongside

Keep the tools you already run

  • athenahealth
  • eClinicalWorks
  • NextGen
  • Kareo
  • Microsoft 365
  • Google Business Profile

Your EHR and billing system stay the system of record. The kit writes the templates, policies, and letters, and your staff adds patient specifics inside the software you already use.

From owners like you

What owners say

[TESTIMONIAL — name, business, city, result]
Placeholder for a real Independent Medical Practices customer. Hidden in production until filled.
[TESTIMONIAL — name, business, city, result]
Placeholder for a real Independent Medical Practices customer. Hidden in production until filled.
[TESTIMONIAL — name, business, city, result]
Placeholder for a real Independent Medical Practices customer. Hidden in production until filled.

Fair questions

Before you ask

Can my biller paste a denial with patient info into it?

Not unless your practice is on a Claude plan covered by a signed BAA. Without one, keep patient details out. The kit builds the appeal template and arguments from the payer and denial type, and your biller fills in patient specifics inside your billing system.

Is this HIPAA compliant?

The kit is designed for admin, marketing, and template work that doesn't need patient health information. Whether you can use Claude with PHI depends on your plan and a signed BAA. If you're unsure, keep PHI out and talk to your compliance lead.

Will it help with clinical documentation or diagnoses?

No. This kit is for the back office. It doesn't write chart notes, suggest diagnoses, or make treatment recommendations.

Does it connect to athenahealth or eClinicalWorks?

No. It writes templates and documents your staff loads into the systems you already use. No integration, no new access to patient records.

Who can see what we put in?

It runs in your own Claude account; we don't see your emails or files.

What do I need to get started?

A paid Claude plan. Initial setup takes about 30 minutes to connect your email, calendar, and the basics. Each additional system usually takes 5 to 10 minutes, as long as you have your passwords and logins handy. Need more help? Book a time and we'll coordinate.

What if it doesn't work for us?

You're covered by a 30-day guarantee: if we can't get your kit running in your own Claude account within 30 days of purchase, we refund the full price. The one exception is connecting to custom-built internal tools that don't offer a standard API, MCP, or CLI. Ask us before you buy if that's what you rely on.

Evan Hopkins

Who's behind this

Evan Hopkins, founder of TACANNI

Evan led a SaaS company's revenue from $44M to $215M in four years and now works as a fractional CRO for founder-led companies. Fully Staffed kits are built on the same AI team he runs TACANNI on. More about Evan

Get the Medical Practice Kit

Every skill above, customized to how your business works and installed in your own Claude account. Up and running in about 30 minutes. You need a paid Claude plan.

$5,000+ $1,000 per additional person

30-day guarantee: If we can't get your kit running in your Claude account within 30 days, you get a full refund.

  1. 1

    Pay securely

    Card or bank through Stripe. Your receipt links straight to the next step.

  2. 2

    Book your setup session

    A 2-hour window with Evan or one of our trained experts. Most initial setups take about 30 minutes; the window leaves room for every system you want connected.

  3. 3

    Use it the same day

    Each extra system takes 5 to 10 minutes. Need more help later? Book another time.

Want the whole AI org? The Full Skill Set is all 38 skills TACANNI runs on, from $15,000. Your Fully Staffed purchase counts toward it. See the Full Skill Set