For front desk and customer service leads
A ready-made set of AI skills that builds ready answers to the questions you hear every day, drafts calm replies to the hard ones, and turns how you handle calls into scripts the whole team can use.
Sound familiar?
15 seconds
You've been sold prompts.
Copy. Paste. Tweak. Repeat.
Still sounds like a robot.
Still eats your night.
This isn't that.
A skill is your playbook, built in.
Your voice. Your process. Same result every time.
Ask once. Done your way.
Up and running in about 30 minutes.
Get your evenings back.
Built for Front Desk / Customer Service Lead
Prompts
You write them, rewrite them, and get a different answer every time.
Skills
Your process, your voice, and your rules packaged once. The same good result every time anyone on your team asks.
Setup
Initial setup takes about 30 minutes to connect your email, calendar, and the basics. Each additional system usually takes 5 to 10 minutes, as long as you have your passwords and logins handy. It’s done live with Evan or one of our trained experts. Need more help? Book a time and we'll coordinate.
Before and after
Today
You type the same answers about hours, pricing, and policies all day.
With the kit
A ready library of answers for your website, your auto-replies, and the team, in your business's words.
Skill: Common-Question Answerer
Today
A sharp email sits open for twenty minutes while you figure out how to say no politely.
With the kit
A clear, on-brand draft in a minute that you adjust and send.
Skill: Reply Drafter
Today
Training is "listen to me for a week and you'll pick it up."
With the kit
Call scripts for booking, pricing questions, and tricky situations, built from how you already answer.
Skill: FAQ & Phone Script Builder
Today
Complaints get an apology and nothing else, and the customer doesn't come back.
With the kit
The reply and a sensible make-good drafted together, so you can fix it the same day.
Skill: Complaint Recovery
What's in the Front Desk / Customer Service Lead Kit
Customer Experience
Common-Question Answerer
Builds ready answers to the questions you get asked every day.
Customer Experience
Reply Drafter
Drafts a calm, on-brand reply to any customer message.
Customer Experience
FAQ & Phone Script Builder★ new
Turns how you answer the phone into scripts your front desk can use.
Customer Experience
Complaint Recovery★ new
Drafts the reply and the make-good when a customer is upset.
Customer Experience
Inbox Manager
Sorts your inbox and drafts replies to the messages that matter.
Customer Experience
Review & Reputation
Asks happy customers for reviews and drafts replies to every review, good or bad.
People & Hiring
Policy Q&A
Answers staff questions from your own handbook and policies.
30-second math
Your estimate
13.9 hrs
back every week
Email me my results
Need a yes?
Your boss hears about it when a customer has a bad experience. Pitch this as fewer of those, and faster replies.
"Let's start with our common answers and new-hire scripts, and review reply times and hours saved after the first month."
From people in your seat
Fair questions
No. It drafts answers and scripts for your team. A person still sends every reply and answers every call.
It works alongside them. You paste in the message or question, get a draft, and send it from the tool you already use.
A paid Claude plan. Initial setup takes about 30 minutes to connect your email, calendar, and the basics. Each additional system usually takes 5 to 10 minutes, as long as you have your passwords and logins handy. Need more help? Book a time and we'll coordinate.
It runs in your own Claude account; we don't see your emails or files.
You're covered by a 30-day guarantee: if we can't get your kit running in your own Claude account within 30 days of purchase, we refund the full price. The one exception is connecting to custom-built internal tools that don't offer a standard API, MCP, or CLI. Ask us before you buy if that's what you rely on.
Who's behind this
Evan Hopkins, founder of TACANNI
Evan led a SaaS company's revenue from $44M to $215M in four years and now works as a fractional CRO for founder-led companies. Fully Staffed kits are built on the same AI team he runs TACANNI on. More about Evan
Every skill above, customized to how your business works and installed in your own Claude account. Up and running in about 30 minutes. You need a paid Claude plan.
$5,000+ $1,000 per additional person
30-day guarantee: If we can't get your kit running in your Claude account within 30 days, you get a full refund.
Pay securely
Card or bank through Stripe. Your receipt links straight to the next step.
Book your setup session
A 2-hour window with Evan or one of our trained experts. Most initial setups take about 30 minutes; the window leaves room for every system you want connected.
Use it the same day
Each extra system takes 5 to 10 minutes. Need more help later? Book another time.
Want the whole AI org? The Full Skill Set is all 38 skills TACANNI runs on, from $15,000. Your Fully Staffed purchase counts toward it. See the Full Skill Set
